Privacy Policy

1. Information We Collect

We collect the following types of personal information when you use our Service:

• Account Information: Name, email address, password, and payment details when you subscribe.
• Usage Data: Information about how you use the Service, such as words studied, progress, and achievements.
• Technical Data: Device type, browser type, IP address, operating system, and general geolocation (city-level).

We do not knowingly collect information from children under 13 without parental consent. Parents or guardians who create accounts on behalf of children are responsible for supervising their use.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service (process payments, manage subscriptions).
• Personalise the learning experience (track progress, recommended word lists).
• Improve and update our Service.
• Communicate with you about your account, subscription, or updates.
• Promote security, prevent fraud, and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We only share information in these limited circumstances:

• Service Providers: Third parties who help with payment processing, analytics, hosting, and customer support.
• Legal Requirements: When required to comply with law, regulation, or government request.
• Business Transfers: In case of a merger, sale of assets, or acquisition.

Any shared data is subject to strict confidentiality agreements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognise you when you log in.
• Save your preferences.
• Improve performance and security.
• Monitor traffic and usage trends.

You may disable cookies in your browser, but some features may not work properly.

5. Your Rights

Depending on where you live (UK, US, or EU/EEA), you may have certain rights, such as:

• Accessing, updating, or correcting your personal information.
• Requesting deletion of your account and associated data.
• Opting out of marketing emails (unsubscribe link in emails).

Requests can be made by contacting us at [Insert Contact Email].

6. Children’s Privacy

Our Service is educational and may be used by children under parental supervision. Parents or guardians must create and manage the account. We comply with relevant laws, including COPPA (US) and GDPR/KidsCode (UK/EU).

If we learn we have collected data directly from a child under 13 without parental consent, we will delete it promptly.

7. Data Retention

We retain your information as long as your subscription is active or as needed to provide the Service. When you cancel your account, we will delete or anonymise your data subject to legal and business requirements (e.g., tax or fraud prevention).

8. Data Security

We implement technical, administrative, and physical safeguards to protect your data. However, no method of transmission over the internet is entirely secure.

9. International Users

Our Service is available in the UK and US. Your information may be processed in servers located outside your home country. We take steps to ensure your rights and protections are maintained.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use constitutes acceptance of the changes.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us using the contact form provided on the website.